Privacy Policy
Your privacy is important to us, and maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential and understand your desire to avoid unwanted solicitations.
We use the information we collect about you to process orders and to provide a more personalized shopping experience. Please read on for more detail about our privacy policy.
What we collect
We may collect your name, and contact information including your email address, demographic information such as postcode, preferences, interests, and any other information relevant to the customer.
How we use it
This allows us to process and fulfill your orders and notify you of your order status.
What information we collect through eCommerce store APIs
While using our SAAS applications, we may also collect the following details
Your store details
This can include your store address, warehouse address, billing address, online store API access, etc.Your product details
This can include your product name & description, shipping details like product weight & dimensions, country of origin, etc.Your order details
This can include your end customer’s address, and contact details including the email address, etc.Your shipment details
This can include carrier account details, shipping labels, tracking IDs, manifests, packing slips, tax invoices & commercial invoices
What information we collect directly from the merchant
Merchants’ payment is processed using Shopify. We do not store or process any payment-related data from the merchants.
Merchant’s warehouse details are processed to be used to create shipping labels.
Shipping Carrier account details are used to integrate the carriers with applications
Merchant’s Contact Details are used for application onboarding
What information we collect directly from merchants’ customers
We do not collect any data from the merchant’s customers directly. Merchant’s order details collected using the store API may contain customer’s details like:
Billing Address
Shipping Address
How we use the information we collect
All the information collected by us is used to generate shipping labels using our software. These details are mandatory by the shipping carrier in order to generate the shipments & process the orders.
Merchant’s contact information is used solely to provide application onboarding & assistance.
Merchants’ customer details are solely used to send the live shipment tracking details via email.
We do not use this information for any purposes aside from providing your app’s services
How long is the collected data stored or retained
While merchants continue to use the applications, all the eCommerce order details beyond 60 days are deleted permanently and can not be retained. We store the data for up to 60 days solely for the merchants’ reference.
Upon uninstalling the applications, the data can be retained for up to 7 days and will be deleted permanently beyond 7 days. We store the data for up to 7 days solely to retain the settings in case the merchants reinstall the application.
The customer’s right to request information be corrected or erased
Merchants can contact plugins@qte.se in case they require us to modify or delete the data at any given point in time.
Can merchants request the data to migrate to other platforms?
Merchants can contact plugins@qte.se in case they require us to provide the data at any given point in time. The data can be provided only to the eCommerce store owner.
Contact us
073 - 322 04 55
Hammarbybacken 27, 120 30 Stockholm
Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Your Consent
By using our website or applications, you consent to the collection and use of this information by QTE Development AB. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
If you require any more information or have any questions about our privacy policy, please feel free to contact us at plugins@qte.se